What is being done to keep rates down?

Maximizing use of our local water sources is the best way to help keep rates down. The Water division is working to get the Morses Treatment Plant back online as our local sources are about half as expensive as purchasing water through the MWRA. We are taking advantage of grants and interests-free loans wherever possible. For example, in FY22, the Water division made use of $1.5M in American Rescue Plan Act (ARPA) funding to pay for interim PFAS treatment and a $150K grant from the Clean Water Trust. Also, authorization to receive another $2.5M of interest-free loans was approved at the 2022 Annual Town Meeting and will be used to fund distribution system improvements.

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1. Why are water rates increasing so much?
2. What can I do to lower my water bill?
3. What is being done to keep rates down?
4. When was the last water rate increase?
5. When is the next water rate increase?
6. What is the annual impact for the average residential water customer?
7. Why are sewer rates increasing?
8. When was the last sewer rate increase?
9. When is the next sewer rate increase?
10. What is the annual impact for the average residential sewer customer?